Frequently Asked Questions
Below are some of the most common questions we receive. If you can't find the answer you're looking for, please contact our support team.
How do I apply for a wholesale account?
To apply for a wholesale account, simply click the “Apply Now” button located on our homepage. This will take you to a short registration form where you can enter your business details and provide any required references.
Once you submit the form, our team will carefully review your application, response within 24 to 48 business hours.
If your application is approved, you’ll receive a confirmation email. Just click the link in that email to complete your account setup and start shopping at wholesale prices.
What are your minimum order requirements?
Our standard minimum order value is $500 USD for first-time orders.
Since this is wholesale shopping mall, you need to order by boxes.
Some of brand requires very high MOQ, in this case we will contact and inform you.
Since this is wholesale shopping mall, you need to order by boxes.
Some of brand requires very high MOQ, in this case we will contact and inform you.
How will the products be delivered?
Basically our price is based on FOB.
So international shipping is up to the customer, and we arrange the shipping following the customer's direction.
If you want to change the incoterms, it is possible after we discuss other conditions.
Also if you have not any shipping method, you can use forwarder service(air & ocean), DHL, Fedex etc.
The shipping cost is different per the incoterms, your territories, package size and weight.
If you want to know approximately shipping cost, please contact us with those information.
So international shipping is up to the customer, and we arrange the shipping following the customer's direction.
If you want to change the incoterms, it is possible after we discuss other conditions.
Also if you have not any shipping method, you can use forwarder service(air & ocean), DHL, Fedex etc.
The shipping cost is different per the incoterms, your territories, package size and weight.
If you want to know approximately shipping cost, please contact us with those information.
How do I update my account information?
To update your company name or phone number, simply go to My Profile and make the necessary changes.
If you need to update your shipping or billing address, you can do so during the checkout process. When placing a new order, the system will prompt you to confirm or update your address.
If you need to update your shipping or billing address, you can do so during the checkout process. When placing a new order, the system will prompt you to confirm or update your address.
Do you offer discounts for large orders?
Yes, we offer discounts on large quantity purchases.
If you become one of our top buyers, you may be eligible to receive exclusive coupon codes for additional savings.
Send us the e-mail or Whatsapp about this.
If you become one of our top buyers, you may be eligible to receive exclusive coupon codes for additional savings.
Send us the e-mail or Whatsapp about this.
Can't find the answer you're looking for?
Contact Our Support Team